All products sold may be returned within fourteen (14) business days from the date of delivery in accordance with the provisions of the Law of Retail.
Previously, indicate the intention by email. In brief reply through another email specifying the precise instructions for returning the product.
Return shipping costs not entail costs.
Upon receipt of the product in perfect contacted by another email when and how credit the amount of the refund.
Reimbursement in the customer's account as a result of such refund shall be made within fourteen (14) business days of receipt.
The return may not take place in any case if the products supplied were clearly put to use.
Items must be returned properly protected imperatively, in original packaging, in perfect condition, without any damage or soiled, with all accessories, instructions and documentation. Be sent to the location specified in the instructions for returning the product sent via email.
In the event that the return is not accepted on the grounds that the product for which a refund is to have been used, these products remain in our warehouse to be picked for a period not exceeding fourteen (14) business days after their return.
Can not be returned packages, fails to show any attachment that identifies the sender (order no, name, address, ...).
The return of the products will result in a refund equal to the purchase price of the returned product.
Anyone return your product will receive an email informing you of the amount of your refund.
If you need assistance, please contact us: